Shipping Policy
At Jolene’s Creations, we strive to provide you with the best shipping experience possible. Below is our Shipping Policy outlining the details of our shipping practices.
1. Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. The available options will be presented at checkout.
2. Processing Time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.
3. Shipping Rates
Shipping costs are calculated based on the weight of your order and your location. You will see the shipping costs at checkout before you complete your purchase.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Please refer to the shipping options at checkout for estimated delivery times.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees or import duties may apply, and these are the responsibility of the customer.
6. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
If you have any questions about our Shipping Policy, please feel free to contact us.